![]() Sheepskin is a natural product which may have some variations in colour and texture. This discolouration is not covered under the manufacturer's limited warranty. Lighter coloured sheepskin may pickup inks from clothing with which it comes in contact. Slight dye transfer may occur with darker coloured sheepskin during first few wears. This does not extend to problems that arise from normal wear and tear. Our products are warranted for 3 months against defective materials and workmanship. Please make sure to include a note in the return parcel with your order number, name, requested service and delivery address.If we sent you a faulty or wrong item, we will provide you a return label for you to send it back.We will cover the shipping costs for the second delivery if the exchange is requested. If you would like to return your purchase because of size issue or you have changed your mind, the return postage will be at your cost.The items must be returned within 30 days of purchase, must be unworn and unused with the original tags still attached. ![]() (Please add our address to your contacts or keep an eye on your "junk mail" or "Spam" folders as our replies are often filtered.) NOTE: You will then receive a confirmation email with your ticket number and instructions on how to return your purchased items. Please kindly provide us your order number and other purchase information in your email. If you would like to return your purchases, please contact our helpful Customer Service team at to get the return approval within 30 days of your purchase. It is very important to us that every customer has a pleasant shopping experience at The UGG Shop. No Risk 30 Day Return, Refund And Exchange We highly recommend our customers to opt-in Express Post. For Australian rural areas, it requires 3-5 business days.ĭelivery delays may be experienced for some items travelling to WA, SA and NT from the east coast of Australia, as recent extreme weather events have impacted the Sydney to Perth and Melbourne to Adelaide/Perth rail routes. For Australian metropolitan areas, it requires 1-3 business days for delivery.The majority of orders are dispatched within 1-2 business days. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |